Give it your

Best Shot

Careers in Retail

Working in a Starbucks store is different from any other job. You are creating genuine moments of connection with our customers and making a difference to their day. You will handcraft delicious beverages, and build relationships with our customers (getting to know their favourite drink), and with your fellow partners. We offer great benefits and an environment that is truly welcoming. You will also have opportunities to volunteer in the community, to help out and give back to the neighbourhoods we are a part of.

Connect with something Bigger.



Baristas really are the face of Starbucks. They are an important part of our customers’ day, and experts in handcrafting delicious, perfect beverages. Connecting and creating the moments that make a difference in each person’s day.


Shift Supervisors


They help direct work on the floor. They run shifts, lead the store team and make decisions that impact store operations. This role is a great way to develop leadership skills and expand your responsibility. They also help create great experiences for partners and customers alike.


Assistant Store Managers


They inspire our customers while developing their management skills on their journey to running a great store on their own. You will support the managing of a P&L, building schedules, leading a team and nurturing talent — allowing those partners to become the very best they can.


Store Managers


They run their store as if it belongs to them – from managing daily operations to taking responsibility for financial results. This is not a back room management position, but focusses on the front line connecting with customers and partners. The role provides the opportunity to develop your own team, hiring and welcoming new partners and future leaders for your store.


Retail Training & Education

All of our retail store partners begin their careers with us by undertaking an introductory training programme based upon their role. Our store training programmes are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
Barista Basics

become a qualified barista, delivering the perfect product and making every moment right for all of our customers all of the time.

Barista Trainer, Classroom Facilitator, and Training Store Manager

develop your capability in many areas of training and development.

Supervisor Training

the training to effectively lead your team, how train, coach and solve problems to run great shifts.

Store Manager in Training

effective people management, partner training & development, effective store financial performance ensuring the delivery of the Starbucks Experience.

Coffee Master Programme

grow in coffee knowledge with ongoing coffee education from ‘bean to cup’.

partner Stories

We love Starbucks and we’re pretty sure you will too! See what our partners have to say….


Barista Championships

We recognise our ‘true artists’ by holding our annual Starbucks Barista Championships. It’s a way to celebrate what our baristas do all day, every day. It’s their chance to demonstrate their passion and pride for coffee and showcase their skills.
The Championships are broken down into three categories:

Barista’s showcase their latte art skills, create their own signature beverages using ingredients that exist in Starbucks stores and present coffee tasting sessions. Each tasting session may include food pairing, music and any other sensory experience that enhances the coffee experience.

Retail – Barista


Champion 2017


Neaz “Being crowned the 2017 Barista Champion felt like a dream come true. Like a grand step towards being the role model in leading in coffee. It’s given me a new inspiration in moving forward and achieving my goals, I couldn’t be more proud to be a national winner.” The atmosphere at the 2017 championship was described as “electric”, with over 400 partners, friends and family showing their support.

Maybe, this year it could be you?!